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Value Heat Treat Privacy Policy

Our contact details
Address: Value Heat Treat Ltd, 10 Woodbourn Hill, Sheffield, S9 3NE
Phone Number: +44 (0)7496 896008

The type of personal information we collect
We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details) when a user completes the contact us form on the website

 
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Contact us form request

 

We use the information that you have given us in order to respond to eny enquiries.
We will not share the information with any other parties.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the address and telephone above.
 
How we store your personal information
Your information is securely stored in the database on our server and in our CMS.
We keep your name, telephone, email and company details whilst there is a possible vested interest in our services. We will dispose of your information if the interest is no longer valid or by request using the contact details at the top of this page.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you


Please contact us at Value Heat Treat Ltd, 10 Woodbourn Hill, Sheffield, S9 3NE or tel: +44 (0)7496 896008 if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Value Heat Treat Ltd, 10 Woodbourn Hill, Sheffield, S9 3NE or tel: +44 (0)7496 896008.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk